Privacy Statement
protecting your privacy
CelebPoker and its subsidiaries are committed to respecting and protecting your privacy. The following statement discloses the information gathered by CelebPoker.
Web Site Information
As part of the web site's operation and for our own statistical analysis of site traffic, our web site automatically logs Internet IP addresses accessing our site. We do NOT log any email address of web site visitors.
Mail Policy
We do not tolerate spam. We received your consent for communication via email. We send you promotional emails and updates until such time as you inform us that you do not wish to continue to receive them.
You may notify us of your wish to unsubscribe at any time by:
Click on the unsubscribe link shown in all CelebPoker email offers and follow the instructions.
Online chat
Email us at support@celebpoker.com
If you continue to receive from us promotional e-mails and updates or any other unsolicited communication after you have asked us to unsubscribe, please report to us at abuse@celebpoker.com
Advertising System
Our advertising system logs IP addresses to supply more accurate advertising features, such as language specific banners. It does NOT log any e-mail addresses.
Account Creation Information
The account information supplied during the account creation process is kept strictly confidential for our own purpose. We do NOT share this information with any third-party company and/or organization. This information includes customer e-mail addresses and other personal information supplied upon registration. If you supply us with your personal details, the information will only be used for its intended use, such as allowing us to send you cash-out checks and other information which you request. E-mail Addresses are NOT shared with any other organization for commercial or noncommercial purposes. E-mail addresses will only be used to provide our customers with information regarding new software updates, promotional material, and miscellaneous poker operations,such as deposits and withdrawals. We collect e-mail addresses of those who communicate with us via e-mail. If you do NOT want to receive any e-mail from us, please send us a blank e-mail with the word "remove" in the subject to support@celebpoker.com.
Winnings
Your winnings and cash-outs are kept strictly confidential, and winnings information is stored in secure operating environments. CelebPoker keeps your winnings information private and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.
Security
We maintain the utmost available means to ensure that your information remains safe with us. All information is transferred using encryption technologies and once stored on our servers, it is maintained safe using the latest firewall technologies available today. Both our web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost. If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our Customer Support center at any time, 24 hours a day, 7 days a week. Our representatives will be more than happy to assist you.
General Information
24 Hour Phone Support
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United Kingdom | 0800 0664 720 |
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Canada | 1-888-356-7136 |
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International | +632-756-7934 |
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Deutschland | 08006646740 |
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Oesterreich | 0800005667 |
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Schweiz | 0800002129 |
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España | 800300721 |
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Polski | +632-756-7934 |
Knowledge Base
- What is the pay-out structure for tournaments?
- Where do I enter my coupon code?
- What selection of poker games does CelebPoker offer?
- How do I view my bonuses and tokens?
- How do I log in, I am having trouble with my username?
- I have lost my password, what should I do?
- What happens if my internet connection drops during a game?
